realquantum’s SaaS offering enables appraisers to consolidate all the information on a property within the web application, which is accessible to appraisers and support staff on the team. In addition, realquantum’s cloud-based platform incorporates the necessary mathematical formulas and calculations to eliminate the need to re-enter data and minimize math errors. Further, the application is designed to make it easy for appraisers to comply with USPAP (U.S. Professional Appraisal Practices). In fact, USPAP was recently revised and realquantum quickly released an application update.
In order to deliver a solution that is easy-to-use by appraisers all around the world, realquantum collaborated with human-factors engineers to develop an extremely user-friendly product and hired customer success professionals to help users have a seamless experience.
According to Weiner, realquantum customers take around 60 days to experience the productivity boost offered by the web app. The primary variable in the time is data conversion. Some customers do not need data migration and can implement the solution quickly while others with a large database can take longer. To speed the process for every customer, realquantum offers live training sessions and an excellent knowledge base of videos and support documentation. There is also a team of application experts and appraisers available by email, phone, or online chat.
In addition to their web application, realquantum has a mobile application that allows appraisers to carry out their on-site inspections with higher efficiency. The mobile app allows professionals to record notes, take pictures, and with the new sketch feature, draw diagrams of a property, before automatically uploading it to the web application. “By the time the appraiser gets back to the office, the mobile app has uploaded everything. The appraisers can spend more time on analysis, instead of mundane activities,” states Weiner.
Every few weeks, realquantum releases new features on the web or mobile applications. To support customers, the company hosts a blog and webinar program named “Highest and Best Use.” “Our goal is to help elevate the profession. To help commercial real estate appraisers be more successful, whether or not they are a customer,” concludes Weiner.