With years of specialized experience in the real estate industry (commercial, residential, corporate, REIT, and institutional investors), Ingyne offers solutions to support asset management, billing, accounting, partner investments, cash flow, bank integrations, third-party interfaces, financial reporting, workflow/process automation, and more. “What differentiates us is our unique, ingenious, and customer-friendly solutions that can solve critical business issues. Our high-quality, customized, and well-designed enhancements driven through human intuition to serve client-specific needs further strengthen our value proposition,” says Caron, President and Founder of Ingyne.
Ingyne also focuses on solving the problem of disparate, unorganized, and invalid data spread across multiple systems. “Streamlining the data is absolutely crucial. You can have all the systems in the world, but if you can't get to the data or have automated processes to update that data, then it doesn't carry a lot of value,” remarks Caron. Putting things in perspective, he explains that many enterprises today lack accurate data when it comes to revenue, account receivables, organizational investments, assets, and more, and often have poor reporting capabilities. This problem is further compounded when clients upgrade to new products that are integrated with existing systems, which leads to missing, invalid data and a myriad of inefficient business and decision processes.
To this end, Ingyne delivers workflow automation processes within the enterprise systems that streamline the data flow and, in turn, business processes. Backed by a team of experts, the company designs and develops custom reporting, process/workflow automation, and third-party integration solutions using proprietary MRI Software and Yardi tools to expand standard feature capabilities. In an instance, Ingyne helped an organization optimize and automate their PO and invoice approval processes through a custom workflow automation solution. The solution was highly flexible and processed multi-level approvals to various directors and executives to ensure a seamless and fast approval process.
Intuitively Streamlining Business Processes
Ingyne offers its services under three broad categories:
● Business and Process Consulting
Ingyne consults with the customers to understand their business needs and processes, obtain a clear idea of what has to be automated, identify the current gaps in the processes, and look into future needs. Through gap analysis, the company creates process diagrams to visualize the process flow and automate business processes for better workflow and reporting. Based on the assessments, Ingyne makes appropriate recommendations and initiates the design phase followed by prototyping.
With KPI analysis, the company also helps customers focus on specific data points to improve user experience and reporting.
What differentiates us is our unique, ingenious, and customer-friendly solutions that can solve critical business issues
● System Implementation and Development
While companies often work in silos leveraging archaic systems, Ingyne consolidates and aligns complex disparate environments through data integration. As a part of this service, Ingyne also enables workflow design and automation by tying together clean and consistent data, user interfaces, and processes, thereby helping in executing tasks smoothly.
● Support and Change Management
Ingyne provides its customers with short- and long-term support and change management, both on-demand and retained assistance. The company also has training programs in place to help clients understand and use new solutions efficiently to derive the maximum value. Ingyne offers customers short-term support with a minimum of 30 days coverage to fix issues arising within this period or enhance solutions. On the other hand, longer-term support includes a three-, six- or twelve-month retainer contract to provide ad-hoc assistance.
With innovation at its core, Ingyne has been raising its standard of excellence and quality of service since its foundation. As a testament to this, Caron recalls their engagement with a reputed real estate institutional investor who leveraged out-dated systems (spreadsheets, etc.) to manage cash flow and investment. Multiple departments within their organization—investment officers, accounting, and IT teams—were struggling with critical yet disparate data to make decisions. Ingyne stepped in to build a cutting-edge institutional investment system features and processes from the ground up using MRI Software. With this system, Ingyne helped the institutional investor streamline cash flow management, partner management, and investment management, as well as track relationships among its partners and assets they invest in. Besides, the company integrated with each of those partners’ backend accounting systems so that financials and asset data is properly balanced. Ingyne also built an asset appraisal valuation system to help the client manage investments and understand the value analytics to make key investment decisions. All in all, Ingyne equipped the client with quality data, offered a clear understanding of the trends in real estate investment, as well as strategies and risks associated with it.
While continuing to stay abreast of industry trends, including big data and institutional investment, and expanding its customer base, Ingyne aims to build its bank of solutions (reporting, workflow, and more) that can be quickly delivered to clients without having to continually reinvent the wheel. The company is also focusing on improving its delivery model from start to finish. In addition, Ingyne looks to work with institutional investment companies and partner with system providers to provide highly competent solutions. “We develop solutions based on how humans think, use software, and navigate them. By blending human intuition with technology, we design and implement solutions that consider end users’ perspectives and behaviors, with utmost flexibility at the core. Our goal is to deliver solutions that create highly valued user experiences while streamlining data and automating redundant tasks in order to focus on strengths and important decision making,” notes Caron.